Refund Policy
Last updated: 18 September 2026
This Refund Policy applies to paid subscriptions purchased from Raave, operated by Sangeeth Amirthanathan, a sole trader based in the United Kingdom. Subscriptions are billed and processed by our payment provider, Paddle.com Market Ltd, who acts as the merchant of record and handles the checkout on our behalf.
1. 14-day money-back guarantee
If you're not happy with Raave, you can request a full refund within 14 days of your first payment on a new subscription, no questions asked. Just email us at the address below with your account email and we'll process it.
2. Renewals
Subscriptions renew automatically at the end of each billing period (monthly or annually) unless cancelled beforehand. Renewal charges are not covered by the 14-day guarantee above, but if you believe you were charged in error — for example, after cancelling — contact us and we'll look into it.
3. Cancelling your subscription
You can cancel anytime from your account settings. Cancelling stops future renewals but doesn't refund the time already paid for in the current billing period — your plan stays active until the end of that period.
4. How refunds are paid
Approved refunds are issued to your original payment method through Paddle, and typically appear within 5–10 business days depending on your bank or card provider.
5. Contact
To request a refund or ask a question about a charge, email zansangeeth17@gmail.com.